Anyone who knows me, knows that I complain often and loudly about the fact that I live in the capitol of the richest and most powerful nation in the world yet I have to settle for shitty DSL with no option for FiOS or a cable modem. While I understand that FiOS involves infrastructure changes, I can’t say the same for the much hated Comcast (my local cable monopoly) Comcast simply doesn’t want to string a cable to my building. Despite my sole shitty option, I on a regular basis get ads for FiOS and Comcast Business services.
This week I got a letter in the mail touting Comcast Business Services I went to the website http://www.cant-wait.com/ to find out more info and for a mere $109.95 a month I can get 50/10mbps which is literally more than 10 times faster than my current connection. My hope is that if I’m willing to pay for business level Comcast they might be motivated to add me as a customer. So I filled out a form on the site and got an email letting me know that I would be contacted by a rep within a few hours. This is who the rep reached out to me (name redacted)
Did you need services??
XXX XXX, Business Services Executive
Comcast Business Services – Northeast Division
676 Island Pond Road, Manchester, NH 03109
Office: 888-895-2988 Option 1, ext XXXX / Efax 800-317-XXXX
Direct office # 603-628-XXXX
business.comcast.com
Earn $100!!!! Refer another business to Comcast and it's yours! Please call 603-222-7799 for more details.
Technical Support: If you are having trouble with your service please contact 1-800-391-3000 for 24/7 assistance.
I’m contacting you for a service that runs over $100 a month and your response looks like something that I’d expect to see on Yahoo! Answers. That’s a pretty solid way to ensure all of the complaints about your shitty customer service are likely true.
Yep this is all I get.
